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Ale Cabrera

SHIPPED · HUBSPOT · 2024 · 6 MONTHS

AI Data Enhancement

AI-powered enhancement of company data across 80 million domains and 50+ attributes, built so that more coverage did not mean less trust.

Coverage

Before
50%
After
100%

Share of the data filled. Higher is better.

Hallucination

Start
~80%
After
<2%

Share of the AI output that was wrong. Lower is better.

How a value earned its way to customers

  1. 3 models
    Llama, GPT, Claude
  2. One evaluation set
    quality, cost, coverage
  3. Manual validation
    humans review samples
  4. Next rollout step
    only if under 2%

Rollout in 3 steps: revenue and employee count, then the top 5, then all 50+.

Jun to Nov 2024

Two risks, and what happened

RiskHow it was handledResult
Value. Wrong or stale data reaching customers.Quality defined per attribute. Samples validated by hand before each rollout step.Hallucination from around 80% to under 2%.
Business. Model cost at 80 million domains.An AI call for everything was too expensive and too slow. Embeddings replaced it.Budget and time saved. Coverage reached 100%.

My role. Owned the product strategy, the validations, the prioritization and the rules, all based on customer feedback.

With engineering. Engineering and data science built the models, the embeddings and the pipelines. The validation results decided when each rollout step was ready.

Product leader with a data scientist past · Zapier, Clearbit, HubSpot

Product doc: ale-cabrera.com/portfolio/ai-data-enhancement