Consulting
Product Diagnostic
Know what's broken, what to do next, and the metrics to know it worked.
Priorities change every week. Or an AI or data feature isn't landing, and nobody can say why. In 2 weeks I look at your product the way I look at a data pipeline: stage by stage, until I find where it breaks.
Duration
2 weeks
Deliverable
Diagnostic report + roadmap
Scope
End-to-end product review
Best for
Growth-stage B2B SaaS
When it makes sense
- Priorities change every week
- An AI or data feature isn't landing, and nobody can say why
- Your team is shipping, but outcomes aren't clear
What you get
- A short readout: what's broken, what to do next, in what order
- A 90-day plan your team can run without me
- The metrics to know it worked
- A straight answer: do you need a product person, and what kind
How it works
- A 30 minute call, free. We see if there is a fit.
- Week 1: I listen and I dig. I talk to your team and to your customers, and I go through your product data and your backlog.
- I look at 4 things: customer value and user experience. Product, data, and technical foundations. Go-to-market and adoption. Metrics and how you measure success.
- Week 2: I write it up and we go through it together, with your team in the room.
Not for you if
- You don't have customers yet.
- You already know what is broken and you need hands to fix it. Then start with a Product Sprint.
Relevant work
Data Guardrails
Clearbit · 6 months
The problem was found in the patterns: support tickets, SQL, dashboards and customer calls. Result: 70% fewer customer-reported data issues, measured over 3 months.
Questions founders ask
Do you need access to our data?
Yes, read access to your product data and your backlog. I write the SQL myself, so I don't take time from your analysts.
What happens after the 2 weeks?
Your team can run the plan without me. If you want me to stay, the next step is a Product Sprint on the first problem, or the Fractional Product Lead.
Will you talk to our customers?
Yes. I don't trust a diagnosis that only comes from inside the company.
Send me one feature that isn't landing. In 30 minutes I'll tell you the first 3 things I'd check.
Book a 30 minute call